CaddyPro AI – Privacy Policy

Last Updated: October 21, 2025

CaddyPro Golf ("we," "our," or "us") operates the CaddyPro AI mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using CaddyPro AI, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, and password.

  • Profile Information: You may optionally provide additional information such as your golf handicap, preferred golf courses, and playing preferences.

  • User Content: Images and videos of your golf swing that you upload for analysis.

  • Communication Data: If you contact our support team, we collect the content of your messages and any additional information you provide.

1.2 Information Collected Automatically

  • Usage Data: Information about how you use the App, including features accessed, time spent, and interaction patterns.

  • Device Information: Device type, operating system version, unique device identifiers, mobile network information, and device settings.

  • Location Data: With your permission, we may collect approximate location data to provide location-based features such as nearby golf courses.

  • Camera and Photo Library Access: We request access to your device camera and photo library to enable swing recording and image upload features.

1.3 AI Processing Data

  • Swing Analysis Data: Technical data extracted from your swing videos, including body positioning, swing plane, tempo, and other biomechanical measurements.

  • Training Data: Aggregated and anonymized swing data may be used to improve our AI models.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and Maintain the App: To operate the App, process your swing analysis requests, and deliver personalized recommendations.

  • Improve Our Services: To analyze usage patterns, identify technical issues, and enhance App features and AI accuracy.

  • Personalization: To tailor your experience based on your skill level, preferences, and historical data.

  • Communication: To send you service updates, technical notices, security alerts, and support messages.

  • Customer Support: To respond to your inquiries and provide technical assistance.

  • Research and Development: To develop new features and improve our AI algorithms using anonymized data.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party companies to perform services on our behalf, including:

  • Cloud storage providers (for storing swing videos and images)

  • Analytics services (to understand App usage)

  • Payment processors (for subscription management)

  • Customer support tools

These service providers have access to your information only to perform specific tasks and are obligated to protect your data.

3.2 AI Processing Partners

Your swing videos and images may be processed by our AI partners to provide analysis and recommendations. These partners are contractually bound to protect your data and use it only for providing our services.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.4 Business Transfers

If CaddyPro Golf is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

3.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

Swing videos and images are retained for the duration of your active account and may be kept in anonymized form for AI training purposes after account deletion.

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information at any time through the App settings.

5.2 Data Deletion

You can request deletion of your account and associated data by contacting us at team@caddypro.golf or through the App settings. We will process your request within 30 days.

5.3 Marketing Communications

You can opt out of promotional emails by following the unsubscribe instructions in those emails or adjusting your notification settings in the App.

5.4 Location Data

You can enable or disable location services through your device settings at any time.

5.5 Camera and Photo Access

You can revoke camera and photo library access through your device settings, though this will limit certain App features.

5.6 Data Portability

You can request a copy of your data in a portable format by contacting us at team@caddypro.golf.

6. Children's Privacy

CaddyPro AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest

  • Regular security assessments

  • Access controls and authentication measures

  • Secure cloud storage with reputable providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Similar Technologies

The App may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your device settings.

10. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. We may also send you an email notification for significant changes.

Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: team@caddypro.golf
Website: www.caddypro.golf

For data protection inquiries or to exercise your rights, please include "Privacy Request" in the subject line.

Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly. If you have any concerns about how we process your information, please don't hesitate to reach out to us.